Opening Hours

We are open 10am - 7pm every day (except Christmas Day).

Reservations

We recommend that you reserve your treatment time well in advance to avoid disappointment. A credit card number or 25% deposit is required at the time of booking to secure all reservations.

Cancellation Policy

We require four hours notice if you need to cancel your appointment otherwise a 50% cancellation fee will be charged. Please note that confirmation of your appointment is acknowledgement of this cancellation policy.

Arrival Time

To get the full value of your spa treatments and experience we kindly ask that you arrive at least 15 minutes before commencement of your treatment time. Plan your time out carefully as all treatments conclude at their scheduled time.

Suggested Attire

Comfortable clothing. Spa attire will be provided for all water therapies and treatments that may require you to use our change facilities.

Underwear is required for all treatments, while disposable underwear will be provided for body wraps and water therapies.

Appropriate swimwear and towels are required should you wish to use the Thermal Pools.

Client Information Form

All clients will be required to fill in a Client Information Form upon arrival. Please bring spectacles with you if required.

Valuables

While lockers may be available for your use we recommend that you leave your valuables at home. We regret we are unable to secure jewellery and valuables in the Spa.

Gift Certificates

For your convenience, gift certificates are available for all treatments. Purchases can be made here or by phone. The vouchers will be posted to you.

Payment

Cash and most major credit cards are accepted. 

Cellphones

We wish to promote an environment of relaxation, therefore we ask that all cellphones be turned off upon entering the Spa.